Our People, Our Assets

Our People, Our Assets



Growing with the Institute

Central to the Institute are its people – dedicated individuals who work hard to serve our ISCA members and deliver on our strategic objectives. Our talent and development framework enables our people to embark on a path of continuing progress, helping them to realise their potential and achieve their career goals.

As with any organisation, team members who are valued for their contributions and feel fulfilled at work are more motivated and confident in carrying out their responsibilities. We will work towards keeping their faith and loyalty.


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Staff engagement

Many activities and events were organised in 2015 where the management shared information so that the staff can be empowered to take the initiative and make decisions to solve problems and improve service and performance.

Town Hall

There was regular communication between the management and staff through Town Hall sessions. This enabled the staff to obtain a better understanding of our vision, strategy and the direction going forward, and how they can better contribute towards realising our vision.

CEO Dialogue

The CEO Dialogue is an important platform for staff members to communicate with the CEO, and for him to address their concerns. In 2015, the sessions were held outside the office to provide staff with a more relaxed ambience, thus encouraging them to be more forthcoming in sharing their thoughts. To obtain a better understanding of common issues faced by different segments, the sessions continued to be organised according to staff grades.

Staff social activities

Many social activities were organised during the year to enable staff to relax and rejuvenate. The social activities were also opportunities for staff and management to interact freely and enhance communication and esprit de corps.

“Lo Hei” and Chinese New Year Dinner

The annual ISCA Chinese New Year Dinner is a congregation of the ISCA family to welcome a brand new year. Together with ISCA President Gerard Ee, we enjoyed the traditional “lo-hei” to herald in all things good in the Year of the Goat.

Dinner and Dance

Inspired by the Singapore story and the nation’s golden jubilee celebrations, the Dinner and Dance (D&D) was themed “Nostalgic Singapore”. Staff members were encouraged to dress up as “pioneer” Singaporeans who lived and worked in the 1960s and 1970s. Our Council members joined in the fun at the D&D.

In line with the theme, the pre-event booths provided a walk down memory lane – with traditional games like Tikam Tikam, Snap and Five Stones; a green parrot assisting a fortuneteller, and a Kachang Puteh stall with a selection of treats. The scrumptious dinner and engaging programme of stage games, best-dressed contest, lucky draws and mass dance were very well received. Each staff member brought home an SG50 commemorative flash card.

We appreciate our staff, and the D&D was the obvious platform to honour our long serving staff. ISCA President presented 17 staff members with their long-service awards and thanked them for their dedication.

Bring Your Kids to Work

Staff members were encouraged to bring their children to work for one day as part of our efforts to promote family values and advocate work-life balance. The children had a guided tour of ISCA House, where they saw their parents’ workstations and met the people they work with. They were then kept busy with a packed schedule of activities including handicrafts, face-painting, games and a Safari-themed party complete with a lion mascot.

This second Bring Your Kids to Work day continued our momentum to create a family-oriented organisation. By opening our doors to the children, we were able to show them that their parents play a vital role at work and in society; we also acknowledged the importance of family to our staff members.

Happy Hour

The Happy Hour sessions were introduced in 2012 to foster better relations between staff members and the senior management team. Given their success, we have retained the biannual late-Friday afternoon sessions. Over snacks and free-flowing drinks, colleagues saw a different side of each other in a social setting. Such interactions served to deepen the bonds among staff members, and contributed to a friendlier, warmer and more conducive work environment.

Healthy body, healthy mind


The second ISCA Run was a gathering of ISCA staff, members and non-members for a morning workout with a charity element. The event boosted camaraderie among our members, and promoted family bonding and healthy living. It was also an opportunity for us and our members to give back to society. The Run, which is one of our corporate social responsibility efforts, succeeded in increasing awareness for two charity organisations – Movement for the Intellectually Disabled of Singapore, and Society for the Physically Disabled. Attracting more than 1,300 people, the event also raised funds for these organisations.

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