As the Institute continues its development into a globally recognised professional body, all ISCA members are expected to uphold and maintain their professional and ethical standing within the accountancy profession.

ISCA Code of Professional Conduct and Ethics

All members of ISCA shall strictly observe the ISCA Code of Professional Conduct and Ethics (the Code) and the Ethics Pronouncement 200 (EP 200). Read more here.

CPE Requirements

As professional accountants, members are committed to lifelong learning through the undertaking of Continuing Professional Education (CPE) to develop their knowledge and skills that will enable them to perform competently within their professional environment. For details on the CPE requirements of Affiliate (ISCA), Associate (ISCA), CA (Singapore) including Fellow and public accountants, please click here.

ISCA Constitution and Rules

Members should abide by the ISCA Constitution and (Membership and Fees) Rules. The Institute will continue to review its rules and policies on a regular basis and keep members updated on any changes. Read more here.

You can still renew your membership if you have not been able to comply with the prescribed CPE requirement. Please declare that you ‘have not complied with ISCA CPE requirements’ and state your reason(s). Any non-declaration will be treated as a declaration of non-compliance of CPE requirements.

Members are given a default six-month extension period (i.e. 30 June 2022) to make good the shortfall in CPE hours. After the extension period, you will need to update your compliance status. 

To search for ISCA CPE courses and events, you may use either of the two modes below:

Course Listing

• To search for course via keywords. Display searched results in list view. 
  

Training Calendar

• To search your courses based on your preferred date. Display searched results in calendar view.

Both modes allow you to filter your searched result by topics, CPE hours, training modes, CPE categories, Funding, and Member Class.

Courses/ Events registration

1. Once you found the course/event that you would like to register, click on the course/event (in course listing mode) or click on "view" (in training calendar mode) and it will bring you to the course details page. Read through the course details and add your course/event to your cart by clicking on the "Add to Cart" button. You will be prompted to login to your ISCA account if you have not already done so. 
   
   For individuals who do not have an account with us, you may sign up one for free here.
   
   You may refer to the video below for the guide on how to create an ISCA account:
   
   How to create an ISCA account
   
   
   
   For companies that do not have an account with us, you may apply for a free account via this here.
   
   
   
2. Proceed to check out by clicking on your "Cart" located at the top right of your page. 
3. Check and make sure that your information are up to date in the "update your profile page". Proceed to the next page by clicking "continue" button at the bottom right of the page.
4. Under the Donation-ISCA Cares page, you may select the amount that you would like to donate to ISCA Cares and proceed by clicking on "Confirm donation" button at the bottom right of the page. If you do not wish to donate, you may proceed to the next page by clicking "I do not wish to donate" button at the bottom right of the page.
5. Read through the Terms and Conditions and you may proceed to the next page by clicking the "Agree" button
6. Check through your order summary. If there is no issue, proceed to select your payment mode and confirm order
7. Once payment is made, you should be able to view your tax invoice/ receipt under your payment history
8. For successful registrations, your registration record should have record of your registration. If your registration cannot be found in your registration record, there could be some error occurred during the payment. Please email CPE@isca.org.sg or call 6749 8060 for assistance. 
   

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You will be required to log in to your ISCA account before you can purchase the packages. Your account will determine which rate or packages you are eligible to buy. (i.e., member and non-member rates, corporate packages for corporate accounts only)

The following are the two types of packages offered by ISCA:

Immediate registration of courses

Some packages require you to select the courses upon purchase (i.e., mini-conferences, E-learning package). For such packages, you will have to select the course that you would like to attend before checking out the cart. The system will only allow you to checkout if the correct number of CPE hours/ classes is selected. 

Prepaid Balance

Some packages contain a lump sum of CPE hours that you may utilize for your course purchases at any time within the validity period of your package (i.e., Corporate packages).

After purchasing the package, you can check for your prepaid balance in your profile.

To utilize your prepaid balance, you may select to pay from your package when you are at the checkout page (as shown in the image below):

You will be able to see your vouchers by going to your profile page and select "My Vouchers" from the list of sections on the left of the page.

To utilize your voucher, you may copy the voucher code and paste it in the "Enter Coupon/ Voucher Code" box (as shown in the image below), or you may also click on "Click here to view your voucher" to select the voucher that is applicable to your purchase. Click "Apply" to use voucher.

Why I am not able to apply my voucher?

You may view the Terms and Conditions (T&C) of your voucher on "My Vouchers" page by clicking on your voucher code. 

Some of the vouchers cannot be utilized concurrently with funding or packages and some might have expired. 

To utilize your voucher, please make sure that your Cart does not contain any of the courses that does not meet the voucher's T&C. For the courses that does not meet the voucher's T&C, you may want to check them out separately to avoid error when utilizing your vouchers.

How?

For individuals who have registered the course via their personal ISCA account, you can find your Certificate of Attendance (COA) by going to your profile page and select "My Certificates" from the list of sections on the left of the page.

For registrations under corporate accounts, only individuals with an ISCA account will be able to retrieve their COA using their personal ISCA account. *(Corporate person will need to register the course with the same email address or membership number as your ISCA account for COA to synchronize over)

For individuals who does not have an ISCA account, you will need to ask your corporate person to retrieve the COA for you. Your corporate person will be able to find your COA under "My Certificates" in their profile page.

You may refer to the video below for guide on How to retrieve my certificate:

Video Guide - How to retrieve my certificate

When?

COA will generally be generated within 7 - 10 working days after the course. 

However, some delay during the CPE training peak period (Oct - Dec) may be expected. 

For E-learning courses, your COA will be auto generated when you complete all the required sections in the E-learning Portal. 

Based on our Terms and Conditions, for participants who did not show up for the course, their course fees will be forfeited. If they have applied for funding, they will be required to pay ISCA back the funded amount.

Participants can defer/ switch/ withdraw/ substitute (for corporate registration only) their courses by themselves via the eservices portal provided the action is done before the course start date.

For deferment/ switch/ withdrawal/ substitution after the course start date, the participant/ corporate user will need to write to CPE@isca.org.sg with their reason and attach any supporting documents.

For ala carte courses that are NOT registered as a package/ bundled/ prepaid/ with funding

If the reason is due to medical or compassionate reasons, you may proceed to self-help via the eservices portal to “appeal to withdraw” from the course by attaching the relevant supporting documents, such as a medical certificate. If the registration is a corporate registration, the corporate user will be required to perform this process. Once approved by ISCA, we will refund the course fees to you via the original mode of payment within 4 - 8 weeks.

You may refer to the video below for a guide on how to appeal to withdraw from a course:

Video Guide: How to appeal to withdraw from a course

If the reason is due to non-medical and/or non-compassionate reasons, you may proceed to self-help via the eservices portal to “switch to another course” or “defer to another session”. A top-up fee will be levied in the case where a participant switches to a programme of a higher fee. No refunds will be made if the participant switches to a programme of a lower fee.

If the registration is a corporate registration, the corporate user will be required to perform the transaction to “switch or defer”. Also, for corporate registration, there will be another option to replace/substitute the participant with another participant. There will be no admin fee involved for participant substitution in a corporate registration; however a top-up fee will be levied in the case where an ISCA member participant is substituted by a non-member and no refunds will be made if a non-member participant is substituted by an ISCA member.

Admin fees applicable for deferring /switching/ withdrawing courses:

If you insist on a course withdrawal, an admin fee of $43.60 (with GST) is payable. If approved, a refund of the course fee, less the admin fee, will be processed if payment has been made.

For deferring/switching courses, the admin fees are:

• Certification programmes (Eg. Business Analytics and Reporting (BAR)) - $218.00 (with GST)
• C-Suite Programmes - $218.00 (with GST)
• Regular CPE programmes – $43.60 (with GST)

You may refer to these videos below for guide on how to defer/ switch a course:

Video Guide - How to defer or switch a course ( Individual)

Video Guide - How to defer or switch a course (Corporate)

For courses that are registered as a package/ bundled/ paid/ with funding

1. Packaged/bundled/prepaid courses do not allow the participant to switch/defer/withdraw; inform us by writing to cpe@isca.org.sg, where an admin fee could apply depending on circumstances.
2. For funded courses, due to the nature of the need to re-apply/cancel funding with the funding agencies, inform us by writing to cpe@isca.org.sg, where an admin fee of $40 before Gst would apply.

Step 1: Go to your profile registration page

Step 2: Check the radio button beside your e-learning course

Step 3: Scroll to the end of the page and you should be able to see a red "Launch E-Learning" button if your elearning course(s) are still within its validity. 

Step 4: Click on the "Launch E-Learning" button and you will be directed to the E-learning Portal

In the course details page (the page after your selected a course from the course listing or training calendar page) of a funded course, you will be able to see the "Funding" tab.

Under the tab, you can find more information on the available funding for that course. The funding details include the eligibility criteria and the amount you can claim for each funding.

Please refer to this page for more information on the funding and funded courses offered by ISCA.

All Singaporeans aged 25 and above will receive an opening credit of S$500 from the government. You may wish to use your SFC to pay for partial/full ISCA course fees.

On 1 Oct 2020, the Government provided a one-off SkillsFuture Credit Top-up of $500 for all eligible Singaporeans aged 25 or above by 31 Dec 2020. Singaporeans aged 40 to 60 by 31 Dec 2020 will also receive an Additional SkillsFuture Credit (Mid-Career Support) of $500 which can be used for courses under: (i) SGUnited Skills Programme, (ii) SGUnited Mid-Career Pathways Programme – Company Training, and (iii) Career Transition Programmes. This additional SFC (Mid-Career Support) is NOT applicable for use on ISCA courses. (For more information on the SFC scheme, please visit http://www.skillsfuture.sg/credit)

SFC eligible courses

You may find the list of courses that are eligible for SFC funding here. Alternatively, you may search and filter for SFC funding in the course listing page for SFC courses that are currently open for registrations.

To enrol for the course with SFC funding

Please proceed with the following steps:

• Step 1: You will need to ensure that you have sufficient SkillsFuture Credits in your SkillsFuture Credit account in order to make a successful claim. Please check your SFC account balance here.
• Step 2: Register for the course online via ISCA Portal.
• Step 3: Upon adding to cart, the system will prompt a question “Do you wish to apply for SkillsFuture Credit?”, click “Yes” and input all required information.
• Step 4: At the Cart page, please ensure that SFC funding is applied before clicking “Checkout”.
• Step 5:Upon receiving an email that the programme status is confirmed, please proceed to submit SFC claim on SkillsFuture Portal within 60 days before the course start date and obtain the necessary approval. Please submit SFC claim via SFC portal (www.myskillsfuture.gov.sg).

How do I submit a claim for SFC?

Please refer to the guide in the MySkillsFuture page for your claim submission.

The invitation links are generally sent out 2-3 days before the course start date.

What should you do when you cannot find your email in your inbox 1 day before the course start date?

1. Make sure you are checking the inbox of the email that you have registered the course with
2. Check your junk mailbox
3. Call +65 6749 8060 for assistance to resend the invitation link

Note: Invitation link will be sent from the respective platform (e.g. Zoom). Look out for emails you received from the platform instead of ISCA.

If you have received the Zoom webinar invitation link, but it brings you to the registration page instead of the webinar room, kindly give us a call via +65 6749 8060 for assistance.

1) Click on "My Qualifications" 

2) Click on the name of the qualification that you would like to enroll your module

3) Click on "Enrol Module"

4) Click on the radio button to select the module you would like to enroll, and click on the "Next" button 

5) Browse/ select your classes in the class selection page and click on the "Next" button

6) Confirm the module and classes that you are enrolling into in the Summary page and click on "Next" button

7) Click on "Next" button to confirm reading the T&C and ISCA PDPA Policies

8) Check and apply any voucher codes or your SkillsFuture Credit under the Payment page. Once done, click on "Next" button

9) Select the payment method and click on "Submit" button to proceed to payment

Please refer to the video below for the guide:

Video Guide - How to enrol for module on PQ Portal

Please refer to the video below for the content: 

Video Guide - How to use the Study Guide

To access Workshop materials

1) Click on "My Qualification"

2) Click on the name of the Qualification of interest

3) Select the module of interest by clicking on the name of module 

4) Scroll down the page to access your workshop/study materials

To access Financial documents:

1) Click on "My Payments" 

2) Select the invoice/ receipt of interest

3) Click on "Print Invoice" or "Print Receipt" to get the financial document you need

To view Results/ Certificate/ Transcript:

1) Click on "My Qualification"

2) Click on the name of the Qualification of interest

3) Scroll down the page and you will be able to see your results under "Module Enrolment Management"

4) Scroll back to the top and click on "Generate Certificate" and/or " Generate Transcript". Close the window.

5) Scroll down the page and you will see the downloadable PDF version of your certificate and transcript under "List of Certificates"

Please refer to the video below for the guide:

Video Guide - How to access Workshop materials, Financial Documents, View Result, Certificate and Transcript in PQ Portal

To view workshop and exam schedules 

1) Go to the overview page of the qualification that you have been admitted into as candidate

ISCA Financial Forensic Accounting (FFA) Qualification

ISCA Infrastructure & Project Finance Qualification (ISCA IPFQ)

2) Scroll down the page to "Delivery and Assessment"

3) Open the pdf file to view the workshop and exam schedule

For more information and learning resources such as for current candidates

1) Go to the Learning Support page of the qualification that you have been admitted into as candidate

ISCA Financial Forensic Accounting (FFA) Qualification

ISCA Infrastructure & Project Finance Qualification (ISCA IPFQ)

2) Expand the accordion of interested content. i.e.
 - Downloads : ISCA PQ Rules and Policies Handbook, Computer-Based Exam Software User Guide

 - Modes of Assessment/ Assessment and Sample Questions: Sample questions and their answers for respective modules

 - Reading References:  list of recommended readings and ISCA’s authorised textbook vendor

Please refer to the video below for the content:

Video Guide - How to utilse the resource in PQ Webpage